Fulcrum is a cloud-based data collection and storage platform designed to simplify the process of creating customized data collection apps for conducting field surveys. As a cloud solution, the Fulcrum platform runs on the Amazon Web Services (AWS) infrastructure, including Elastic Compute Cloud (EC2), Simple Storage Service (S3), and Virtual Private Cloud (VPC). By harnessing the AWS infrastructure, Fulcrum offers higher-availability, redundant high-capacity storage, and added reliability over self-hosted software solutions.
How Secure is Fulcrum?
All network communications in Fulcrum are secured with 256-bit SSL connections to keep your data safe through every step of the process. This is the same level of security provided by online banking institutions and popular e-commerce sites. Fulcrum authentication uses standard challenge/response, with SHA1 password hashes stored in the PostgreSQL database.
How Are Payments Protected?
All credit card details go through a secure merchant gateway, with PCI Service Provider Level 1 certification. Your sensitive payment information always goes straight to the merchant processor, and always remains secure.
How Safe Is My Data?
Our entire cloud infrastructure is continually replicated across multiple datacenter regions. Redundant servers and automated, real-time backups mean your data is always safe in the event of localized server failures or network outages. You retain ownership of all data within your organization. For additional security and privacy, no data is shared between Fulcrum organizations.
What Web Services Does Fulcrum Use?
The Fulcrum server is cloud-based, and adheres to the policies of the Amazon Web Services standard agreement. Please refer to the AWS Cloud Security documentation for additional information.